- Increased efficiency of the programs.
- Reduced fake/fraud recipients.
- Avoid forced sharing of the benefits with the end service provider.
- Provide employment opportunities to many individuals even in remote parts of the country.
- And most importantly, through technology, increase of outreach of various products through financial institutions to the un(der) banked
Monday, November 1, 2010
The opening of Indian economy in 1990s’ brought about a new age of reforms. Reforms which is not just led by Government, but reforms in which both public and private participated through mutually complementary and beneficial relationship. During this period it was realized that while the Government controlled vast amount of resources, the technical and technological expertise was more effectively harnessed by the private sector. This led to a transition phase for the government.
Government realized the importance of not only physical, financial and human resources but most importantly the technological support. Technology which would not only help reducing cost and increasing efficiency but also bring in more transparency and controls in the process.
Technology can play a vital role in delivery of essential services to its citizens. This has proved to be a boon both for the beneficiaries as well as a lot of companies, who can leverage their competency in technology to benefit society at large. The primary drivers for this technological wave in the public sector are:
However like any system, it is not perfect and suffers from certain lacunas. This makes it extremely important for the government who is driver for the change and companies at large to understand these shortcomings and risks involved and develop a more effective roadmap to reduce any risk to the beneficiaries.
There is a saying that the only thing constant is “CHANGE”. Change is a process that will evolve everything towards a perfect world. And that what shall be after this change and all the changes that come along!!